Products · Pattern or everyday thing
Ford infotainment
Raised as a usability problem by 12 people on Hacker News over 12 years (2014–2025), in 11 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Touchscreen is a poor way to operate car controls while drivingUnreviewed
20142026- Volume knob glued onto touchscreen, so frequent adjustments still require touch-based controls2021-05-30
- Touchscreen is a poor way to operate car controls while driving2020-09-21
- Touch screens lack usable physical buttons and don't let users finish tasks quickly2015-08-27
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 12 complaints
- Removal of physical buttons makes the car's controls hard to use2025-05-12
- Screen lags, making it hard to fumble for AC controls while driving2023-06-23
- Radio randomly switches to SiriusXM presets group without the user choosing it2023-04-01
- Switching between radio, map and CarPlay is slow, and the home button opens full-screen map2022-08-16
- Car UI and software are cluttered and don't work well, like pre-iPhone phones2022-08-16
- Interface is not very smooth, sluggish to interact with2022-02-09
- Rotary knob is glued to screen, using a fake finger to operate capacitive touchscreen2021-06-11
- Volume knob glued onto touchscreen, so frequent adjustments still require touch-based controls2021-05-30
- Touchscreen is a poor way to operate car controls while driving2020-09-21
- Updating the car's software requires a USB key, an hour idling in the driveway, or a dealership visit2017-05-19
- Touch screens lack usable physical buttons and don't let users finish tasks quickly2015-08-27
- Interface lags, flickers, and uses gratuitous animations that slow interaction2014-12-12