Products · Pattern or everyday thing
Gas pumps
Raised as a usability problem by 6 people on Hacker News over 10 years (2016–2025), in 7 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Mute control is hidden behind an unlabeled soft button; people can't find how to silence the pump2025-09-09
- Random delay in key beeps makes typing the loyalty number harder2024-09-18
- Keypads miss presses, and the multi-step purchase flow is slow and confusing2022-03-20
- Screen unreadable in direct sunlight, so the pump can't be used2019-08-17
- Pump buttons are unlabeled, so users can't tell what they do2019-02-26
- On-screen options don't line up with the side buttons at extreme angles, making pumps frustrating to use2016-11-07
- Forced to decline lottery and car wash prompts before paying at the pump2016-06-17