GetSatisfaction

Raised as a usability problem by 5 people on Hacker News over 10 years (2008–2017), in 5 threads.

People raised many different problems with GetSatisfaction, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 5 complaints

Filled with dark patterns that push users into actions they did not choose2017-06-30
Delete button for duplicate feedback post didn't work in the browser2009-05-06
Customers' questions appear on pages under the company's name without the company knowing, so their emails never reach support.2009-04-02
Login requirement for features is hidden until the user is mid-process2009-02-19
Can't find the price on the website; higher-priced tiers are harder to find2008-11-04