Products · Product
Google Cloud
Raised as a usability problem by 492 people on Hacker News over 19 years (2008–2026), in 385 threads.
Every issue, all time, most people first
Console is slow to respond to every interactionUnreviewed
20082026- Console is very slow to respond when interacting with it2026-02-20
- The console is slow, broken and horrible to use2026-01-29
- Console UX is nonsensical and hard to use2025-12-10
Services hard to find, with unintuitive names and sub-productsUnreviewed
20082026- Confusing interface makes users feel lost in the product2025-11-03
- Interface behavior is not obvious even to experienced engineers2025-10-26
- Multiple menu levels make the console hard to use and search is poor2024-11-16
Billing limit settings hard to find among many options, causing surprise chargesUnreviewed
20082026- Horrible UX, inconsistent alerts and poor default limits lead to unused charges2026-10-30
- Budget alerts don't cap spending, and the warning is easy to miss or misread2026-04-22
- Couldn't find a hard billing cap; spent an hour searching settings2026-04-16
Cloud console and G Suite admin consoles not integrated, confusing usersUnreviewed
20082026- Internal management tools are unwieldy, often command-line driven, more frustrating than GCP console2023-10-12
- Configuring things in the Google console UI is messy and hard to master2023-01-31
- Features differ across console, CLI and SDK, and IAM roles are confusingly tied to G Suite admin2023-01-27
Slow UI drops older log records when scrolling, forcing reloadsUnreviewed
20082026- Logging system is slow and the UI scrolls with jank2022-04-25
- Table headers scroll away instead of staying pinned, and pages load slowly with the logs viewer sluggish2019-11-06
- UI is slow and drops older log records when scrolling, forcing reloads2018-07-12
Quota increase requests take forever and can't be automated via APIUnreviewed
20082026- Quota page shows 0% usage and the import button silently fails, so the user can't tell their real limits2025-12-11
- Quota increase requires a sales rep process with no rep assigned, so the request can't be completed2024-07-22
- Quota increase requests take forever and cannot be automated via API2020-07-28
Deprecated default rules make adding a service account hard to completeUnreviewed
20082026- Confusing deprecated default rules make adding a service account hard to complete2025-08-07
- Default rules are confusing to change, blocking a basic task like adding a service account2025-08-07
- Confusing service accounts, badly named permissions, and changing service names make setup hard2024-02-27
Authentication setup jumps into complicated concepts, docs unhelpfulUnreviewed
20082026- Examples fail without credentials, and auth docs are a confusing mess of unrelated use cases2022-10-14
- Getting credentials and permissions is confusing for newcomers, with a steep learning curve2022-03-03
- Authentication setup is so complex that even simple tools need elaborate configuration2020-07-25
Bill lumps all charges together, hiding what is being paid forUnreviewed
20082026- Bill aggregates resources so it's impossible to tell what each cost2023-09-30
- Can't tell what usage will cost until the bill arrives2019-12-11
- Bill lumps everything together, so users can't tell what they are paying for2019-09-07
Web app too slow to use in FirefoxUnreviewed
20082026- Web app is so slow it is practically unusable in Firefox2026-01-07
- Site runs extremely slowly, practically unusable, in Firefox Android2025-10-11
- Web page is slow and uses over 1GiB of memory2020-12-09
Quick starts, tutorials and how-to guides are hard to tell apartUnreviewed
20082026- Documentation is organized by product rather than by how-to tasks, making needed answers hard to find2022-05-02
- Docs are disorganized: quick starts, tutorials and how-to guides are hard to tell apart2019-12-19
- Docs aren't organized around solving specific problems, so users can't figure out how to do tasks2019-02-13
IAM settings scattered, making roles hard to find and decodeUnreviewed
20082026- IAM settings are scattered across many places, making roles hard to find and decode2025-05-05
- IAM authentication is complicated and poorly documented, hard to get right2023-10-26
- Cryptic error messages and undocumented IAM behavior make configuration hard to troubleshoot2023-10-25
Admin console locked for days during card verification, with no undoUnreviewed
20082026- Account locked after login from Laos; recovery demanded photos of a lost payment card2026-04-05
- Locked out of account and must verify info only available after logging in2025-11-04
- Admin console locked for days during credit card verification with no way to undo2015-11-20
Error messages are cryptic, making failures hard to understandUnreviewed
20082026- Random nonsense error messages make issues hard to get resolved2023-10-25
- Error messages are very cryptic, making failures hard to understand2019-02-13
- Debugging is really hard and failures happen for unclear reasons2017-12-31
Credentials repeatedly invalidated, forcing repeated loginsUnreviewed
20082026- Gcloud commands break on their setup, spamming library errors2022-03-25
- Credentials get invalidated repeatedly and the gcloud CLI is hard to use2021-02-24
- Gcloud tools are slow and memory-hungry, docs are cluttered with upsell ads, auth is inconsistent2020-01-06
Log filtering and browsing is cumbersome to useUnreviewed
20082026- Log filtering and browsing is cumbersome and the UI feels janky2020-06-30
- Confusing Google interface and hard-to-find logs add large overhead for simple projects2018-10-03
- Hard to figure out how to search and filter logs2018-07-12
Pricing calculator unusable on iOS browsersUnreviewed
20082026- Pricing calculator is unusable on iOS browsers2020-08-15
- Pricing calculator doesn't fit iOS Safari screen, so it is unusable2017-03-10
- Calculator page is unusable on mobile because of its form-filling design2017-02-25
Must create a project and activate APIs before basic useUnreviewed
20082026- Must enable each API separately for every new project, making basic services hard to start using2023-10-25
- Setup requires creating a project and activating APIs before basic use2023-03-18
- No API to create projects, so provisioning must be done manually2019-12-12
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Horrible UX, inconsistent alerts and poor default limits lead to unused charges2026-10-30
- Can't find the right page; users resort to searching Google instead2026-10-29
- Card repeatedly rejected when switching to prepaid billing, forcing repeated fights to pay2026-10-13
- Prepaid credits triggered confusing negative-balance warnings across several linked accounts, needing manual fixes2026-10-04
- Has to pay for a load balancer monthly and jump through hoops to host a simple site2026-09-08
- Signing up and paying for Google Cloud as a company is confusing and full of friction2026-08-14
- Search leads to a confusing banner and slow enable step before finding key creation2026-08-14
- Setup forces small users through an arduous process of removing unneeded components2026-08-13
- Too many confusing steps to link agy to a Google Cloud project2026-08-13
- Google's Cloud Console was unusable in Firefox for a couple weeks2026-07-27
- Spent 30-40 minutes frustrated troubleshooting, with the tool described as a horrible experience2026-07-02
- Command-line tool is annoying and slow to use2026-06-24
- Spent two hours unable to figure out how to manage spending2026-05-30
- Google's UX is described as terrible, with no specific problem named2026-05-20
- Budget alerts don't cap spending, and the warning is easy to miss or misread2026-04-22
- Even an LLM reading the docs can't figure out GCP2026-04-18
- Couldn't find a hard billing cap; spent an hour searching settings2026-04-16
- UI is slow and unusable; changes in one field don't update validation elsewhere2026-04-15
- Config changes take a day to apply, so users can't tell if settings are right2026-04-12
- Account locked after login from Laos; recovery demanded photos of a lost payment card2026-04-05
- Felt unfamiliar and hard to get along with compared to a familiar cloud platform2026-04-03
- Checkmark for enabling public access prevention makes it take a minute to tell if data is public2026-03-25
- Basic Google API integration fails on first try and is hard to work with2026-03-06
- OAuth setup in GCP is too hard to get through in large enterprises2026-03-05
- Setting up a Google Cloud project requires clicking through a confusing web UI and took a long time to figure out2026-03-05
- Setting up API access requires PhD-level effort and gets blocked by confusing test account rules2026-03-05
- Terrible experience with the Google Cloud console made the commenter migrate away2026-02-26
- Can't tell what API requests cost, and billing data arrives 12-24 hours late2026-02-26
- Console is very slow to respond when interacting with it2026-02-20
- Cannot set spending limits; too many overlapping products and confusing project and API key setup2026-02-19
- The console is slow, broken and horrible to use2026-01-29
- Web app is so slow it is practically unusable in Firefox2026-01-07
- Getting access to the Gemini API is very hard to accomplish2026-01-05
- Confusing mix of costs and unclear what you actually get2025-12-20
- Users can't tell what APIs are enabled, so charges and failures come as surprises2025-12-11
- Quota page shows 0% usage and the import button silently fails, so the user can't tell their real limits2025-12-11
- Conflicting docs make it hard to find the model name and needed permissions2025-12-11
- Hard to find billing limit settings among many options, leading to unexpected charges2025-12-11
- Changing payment card needs a separate payment users tab beyond IAM roles, which is hard to discover2025-12-11
- Console UX is nonsensical and hard to use2025-12-10
- Google Cloud is so confusing the commenter gave up and switched providers2025-12-10
- Circular deletion dependencies leave user unable to delete unused project or account without paying2025-12-02
- Authentication needs an opaque SDK and a JSON credentials file, hard to supply tokens directly2025-11-28
- Can't tell which account to edit, and disabling a card fails with an opaque error2025-11-21
- Setting up and using Claude Sonnet takes many separate steps across consoles and forms, and the user gives up2025-11-21
- GCP is poorly designed and confusing to use, a total mess2025-11-21
- Top two-thirds of search dropdown are AI calls to action that get in the way2025-11-07
- Locked out of account and must verify info only available after logging in2025-11-04
- Can't update company address because of DUNS validation; billing support gives canned responses for weeks2025-11-03
- Owed a dollar charge went unseen and no email was sent, leading to account suspension2025-11-03