Products · Product
Google Flights
Raised as a usability problem by 27 people on Hacker News over 16 years (2010–2025), in 20 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Prices shown in wrong currency with no clear way to change itUnreviewed
20102026- Shows prices in local currency, which users can't easily convert mentally2023-06-01
- Currency setting is overridden each visit, so currency must be reset every search2021-11-27
- Prices shown in wrong currency with no clear dropdown to change it2019-03-21
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 28 complaints
- Search results show prices that are no longer available, changing to much higher prices2025-08-27
- Finding the cheapest fare means clicking through many different options manually2025-07-22
- Searching cheaper flights requires checking many dates, airports and combinations by hand2025-06-17
- Interface is fast for common cases but cannot handle complex, multi-factor travel needs2025-04-01
- Google Flights and Hotels are pretty much unusable in Firefox2023-08-22
- Shows prices in local currency, which users can't easily convert mentally2023-06-01
- Easy to book flights on the wrong date due to mobile UI2022-05-26
- Currency setting is overridden each visit, so currency must be reset every search2021-11-27
- On mobile, clicking the button keeps opening an email-entry modal, so the user can't use it2020-03-10
- Flights shown as available often can't be booked when actually trying to book2019-08-10
- Couldn't figure out how to contact anyone to resolve a booking problem2019-08-09
- The sign-up interface is poorly designed and hard to use2019-08-09
- Web page takes five seconds to load on a fast connection2019-06-07
- Prices shown in wrong currency with no clear dropdown to change it2019-03-21
- Back button cycles endlessly between the first two sections2018-06-27
- Map does not work in Firefox, forcing users to switch to Chrome2017-01-30
- Found the interface confusing and showed only one flight2016-10-18
- Takes three clicks and two page loads to see layover details2016-10-18
- Generic reminder to check opening hours stands in for real UX2016-09-19
- The +/- 3 days date options rarely match what users want2015-02-25
- Filters hidden in dropdowns and price chart behind an unclear icon, so users need explaining2015-02-25
- Site won't work on older browsers and shows a rejection message instead2012-03-15
- Users must find the flight, then re-search on the airline site to buy it2011-09-14
- Couldn't find the search feature within the first 30 seconds2011-09-13
- Tiny left/right arrows make it hard to change passenger count2011-09-13
- Hidden hover/click UI, unclear return flight rows, and inconsistent labels make the results hard to read2011-09-13
- City points are too tiny to click accurately, and departure/arrival pins can't be dragged2011-09-13
- Ryanair doesn't appear in results, so user can't tell which airlines are covered2010-06-11