Products · Broad category
Government login systems
Raised as a usability problem by 7 people on Hacker News over 8 years (2019–2026), in 7 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Very long, frequently changed passwords with confusable layers and frequent lockoutsUnreviewed
20192026- Blocks password managers and paste, forces hard lockouts and 90-day rotations, making logins annoying2021-06-16
- Passwords changed every 30 days and too complex, causing frequent lockouts2020-04-07
- Users must handle very long passwords changed often, with two confusable password layers and frequent lockouts2019-04-17
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Expats locked out of government online systems requiring strong identification2026-09-04
- Password silently truncated at registration but not at login, so logins fail2026-07-03
- Forced password rotation and restrictive character rules make accounts unusable, requiring phone calls to reset2024-09-28
- Hard to get an account; password rules and double VPN made passwords impossible to remember2023-01-23
- Blocks password managers and paste, forces hard lockouts and 90-day rotations, making logins annoying2021-06-16
- Passwords changed every 30 days and too complex, causing frequent lockouts2020-04-07
- Users must handle very long passwords changed often, with two confusable password layers and frequent lockouts2019-04-17