Products · Product
Groupon
Raised as a usability problem by 16 people on Hacker News over 9 years (2010–2018), in 13 threads.
People raised many different problems with Groupon, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 16 complaints
- Once merchants signed up, it was almost impossible to opt out2018-10-15
- Site becomes unresponsive and pages load very slowly with ad blocker2017-09-01
- Using a Groupon coupon at the table feels awkward and embarrassing for the diner2016-03-16
- Chart looks interactive with zoom and slider controls, but clicking just reloads the page2012-04-20
- Buying and redeeming the deal takes many hoops: click through, log in, wait a day, print.2011-12-11
- No one-step undo, so resubscribing means redoing the whole account signup2011-12-07
- Unsubscribe flow shows a video meant to guilt users into staying subscribed2011-12-07
- Dismissing the signup popup is hard; the No Thanks link is hidden or removed, forcing a Like or email2011-09-19
- Sends too many irrelevant deal alerts, flooding the user daily2011-06-05
- Blocks users from resizing text, hurting readability for those needing larger text2011-06-03
- Browser text enlargement doesn't enlarge text, making it hard to read2011-06-03
- Site breaks without JavaScript, showing a popover blocking plain text content2011-06-03
- Form goes blank after an error about an existing email, with no clear next step2011-02-09
- Forces account creation before the visitor can see what the site offers2011-01-05
- Facebook Connect login sometimes fails or is slow to sign in2010-09-27
- Couldn't find the cost after clicking around for minutes without giving an email2010-09-16