Products · Pattern or everyday thing
Guided tours
Raised as a usability problem by 6 people on Hacker News over 9 years (2017–2025), in 5 threads.
People raised many different problems with Guided tours, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 6 complaints
- Device wakes to home screen or locks up, with no way to interact or exit Guided Access2025-09-25
- Turning it on needs awkward screen masking, and it requires a separate password2023-10-24
- Guided tours restrict pace and force clicking through tooltips and modals2020-02-19
- Guided tours start at inconvenient times, are hard to re-activate, and overwhelm new users2019-08-29
- Users find it hard to revisit a guided demo after skipping it2019-08-29
- Too many next-button clicks, most steps are obvious2017-10-23