Products · Product
Hey.com
Raised as a usability problem by 10 people on Hacker News over 6 years (2020–2025), in 8 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Interface feels slow and laggy when clicking through emailsUnreviewed
20202026- Every click lags a second or more, making adding and managing events a chore2025-03-13
- Interface feels slow and laggy when clicking through emails, searching, and opening attachments2021-05-20
- Laggy interactions, frequent refreshes needed, and animations and interactions feel off2020-06-25
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 10 complaints
- Every click lags a second or more, making adding and managing events a chore2025-03-13
- Boxes open with no content and links misbehave on slow connections2024-06-03
- Interface feels obnoxious, intrusive and childishly simple for power users2022-06-21
- Interface feels slow and laggy when clicking through emails, searching, and opening attachments2021-05-20
- Searching for a custom thread name returns many irrelevant emails, requiring endless scrolling2021-05-20
- Tapping a notification takes about 10 seconds to load the message; app unusable offline2021-05-20
- Loading older emails in The Feed takes over 10 seconds, then content pops in janky2021-03-23
- Laggy interactions, frequent refreshes needed, and animations and interactions feel off2020-06-25
- Hey iOS app is non-functional on download unless the user already signed up on the website2020-06-19
- Asks for notification permission before visitors have seen any content2020-06-16