Products · Broad category
Hospital IT systems
Raised as a usability problem by 15 people on Hacker News over 14 years (2013–2026), in 15 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Hospital IT systems, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 15 complaints
- Patient record email can't be changed by user; repeated attempts lead to bureaucratic runaround2026-08-18
- Automated phone maze repeatedly drops callers and fails to reach a human2024-04-12
- Entering medical history and medications repeatedly is painful; no way to reuse data2024-01-30
- Hospital computers are so slow and locked down that doctors share passwords to work quickly2023-11-25
- Computers take so long to start and open the notes document that nurses wait each morning2021-03-02
- Frequent password re-entry after lock timeouts breaks doctors' workflow while they move between patients2020-01-12
- Laggy, absurdly long drop-down; dose units confusable and report fields truncate 100 mg to 10 mg2019-08-20
- Monitoring machines break or misbehave, taking as much nurse time to fix as they save2019-04-14
- Bills are confusing, some need not be paid, and people miss them among many statements2017-07-10
- Impossible to find out what a procedure will cost beforehand2017-05-09
- Nurses must pair up and use workarounds to enter data2017-03-21
- Constant beeping is stressful and annoying, so people switch the machine off2016-11-18
- Records system is so cumbersome that notes get kept out of it2016-06-13
- Important pages are sometimes never delivered to staff2015-07-03
- Search boxes misaligned with text above them and hard to see or focus2013-08-16