Hotmail

Raised as a usability problem by 13 people on Hacker News over 15 years (2010–2024), in 13 threads.

People raised many different problems with Hotmail, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 14 complaints

Free alternative described as having terrible user experience overall2024-02-03
Users must keep deleting emails every couple of days to stay under limits2019-10-25
Couldn't find the password length limit, so had to guess where the cut-off was2017-03-10
Inactive account is locked out, and reactivating it requires paying for a month of Pro2013-12-11
Hotmail's new interface is hideous, driving the commenter to switch to Gmail2013-04-02
Text-only toolbars are hard to navigate and search box sends mail queries to web search2012-10-30
Read messages still show as unread online; old mail is hidden or deleted2012-09-05
Account repeatedly locked by others' login attempts; took a week to recover2012-02-04
Action links are scattered across several areas, so users can't remember where print or reply all is2011-07-12
Slow interface makes users accidentally delete messages they aren't viewing2011-07-12
Hard to find the option to change account recovery questions2011-06-27
View options distract from the actions the user wants, making it clunky and slow2010-10-12
Checking an item unchecks other checked items; actions reload the whole page, making it slow2010-10-04
Almost sent 1000+ invites by accident in the add people wizard2010-05-25