ICQ

Raised as a usability problem by 11 people on Hacker News over 16 years (2009–2024), in 7 threads.

People raised many different problems with ICQ, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 11 complaints

Slow startup and a cluttered main window of buttons and icons2024-05-25
Sending messages required an obscure Alt+I shortcut, a poor choice for a chat client2024-05-25
Hard to use on dial-up; the commenter couldn't find how to look up numbers2024-05-24
Login defaults to SMS; user must find hidden text link to use password2024-03-18
UI cluttered and more complex than needed for an instant messenger2021-01-25
Content overflows horizontally and cannot be zoomed out to fit2020-04-09
Under end-to-end encryption, fast archive search and loading history on new devices are unavailable2020-04-09
Kept bloating itself instead of staying fast and simple like MSN2017-10-06
No way to delete an account; password reset only via the client app2009-01-30
App became bloated and slow to use on the commenter's computer as features were added2009-01-14
Numeric user IDs are hard to match, and approval waits leave people unsure whom they added2009-01-14