Products · Broad category
Instant messaging apps
Raised as a usability problem by 26 people on Hacker News over 16 years (2008–2023), in 26 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Hard to know which messaging app holds a given messageUnreviewed
20082026- Must juggle many separate chat apps with separate notification preferences2021-08-20
- Competing messaging apps are cluttered with ads and useless features2020-06-04
- Never knows which of many messaging apps holds a given message or which to use2016-09-23
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 26 complaints
- User can't find any way to steer the image generation2023-10-26
- Finding the right item on the first try is infuriatingly slow and cumbersome2022-10-25
- Clicking WHOIS goes to an unrelated page that won't load instead of the WHOIS record2022-01-15
- Must juggle many separate chat apps with separate notification preferences2021-08-20
- Competing messaging apps are cluttered with ads and useless features2020-06-04
- Real-time conversations get hidden and buried inside threads2020-04-03
- Constant interruptions with no way to turn notifications off, and unstructured conversations that drag on2020-02-18
- No way to flag important messages in a busy chat, so you must read through irrelevant texts later2019-06-10
- Clicking selection circle does nothing, unlike expected checkbox behavior2019-05-17
- Initial page load takes about 5 seconds because of JavaScript on slow connections2018-02-19
- Popups interrupt reading and must be dismissed before content can be read2017-06-08
- Confusing results appear for partial words while typing, like "sta" before "startup"2017-01-04
- Never knows which of many messaging apps holds a given message or which to use2016-09-23
- Alternative chat apps have a poor user experience with lacking polish2015-11-01
- Users must remember which incompatible protocol each messaging service uses before contacting someone2015-03-02
- Too many steps to find app, wait for loading and geolocation before asking for help2013-02-11
- Overlapping element blocks the formatting popup, so styles can't be selected2012-10-19
- Save button does nothing without an obvious step, and no error feedback is shown2012-06-22
- Edits in one tab overwrite other tab's changes, losing work2012-03-22
- Notification sounds and blinking alerts derail the commenter's focus2012-02-21
- Pressing search opens an unexpected GoDaddy page instead of the expected results2011-04-04
- Text does not center properly and resizable fields are confusing in Chrome2011-01-24
- Homepage is cluttered; user can't tell where to go or what the text boxes do2011-01-20
- Keyboard focus gets lost, and users can select suggestions that aren't visible2010-09-12
- Floated form labels and inputs make the form harder on the eyes2009-04-21
- Search takes minutes to complete, so the site feels extremely slow2008-11-04