Products · Broad category
Instant messaging
Raised as a usability problem by 5 people on Hacker News over 13 years (2013–2025), in 4 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Instant messaging, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Fragmented messages spread a request across many notifications, hiding the meaning2025-10-05
- Recipients must reply to a bare "Hi" and wait for the follow-up question2015-12-02
- Couldn't figure out how to register; register button gets stuck2013-05-17
- Couldn't figure out how to register and gave up2013-05-17