Products · Pattern or everyday thing
Insulin pumps
Raised as a usability problem by 9 people on Hacker News over 7 years (2020–2026), in 5 threads.
People raised many different problems with Insulin pumps, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 9 complaints
- Customer had to ask a convoluted question rather than simply stating the shipping address needed2026-06-01
- Input gets rewritten while the user is still typing, e.g. a lone '.' is changed2023-12-02
- Confirmation screens get habituated and ignored, so they fail to prevent errors2023-12-01
- Buggy interface behavior so severe the user is told to rip the device off2023-12-01
- Decimal point ignored on entry, so the value used differs from the displayed one2023-12-01
- Users can inadvertently enter and confirm an incorrect dose value2023-12-01
- Turning it off requires plugging in and holding a stiff button 20-30 seconds2022-05-09
- Refills need repeated physician authorization every month, causing delays and many phone calls2020-10-06
- Touchscreen-only controls can't be operated blindly; users miss doses to dialogs and extra steps2020-08-04