Intro.js

Raised as a usability problem by 9 people on Hacker News over 4 years (2013–2016), in 3 threads.

People raised many different problems with Intro.js, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 9 complaints

Users feel lost; guide jumps around and greys out the screen on mobile2016-09-01
In Firefox and IE, later tour steps make the popup and most site content invisible2016-09-01
Scroll jumps twice on click and dialog appears before scrolling finishes2016-03-01
Hard to use on iPad and mobile; targets too small and screen scrolls poorly to focused element2013-03-16
Next link is small and moves position on every step, hard to click2013-03-15
Step numbers look like iOS alert badges, so users mistake them for notifications2013-03-15
Enter key darkens the page unexpectedly; no way to exit tour after completing steps2013-03-15
Tiny Next link is hard to tap on iPad; page doesn't scroll between steps2013-03-15
Numbers look like notifications, making users feel they must click them2013-03-15