Products · Broad category
Issue trackers
Raised as a usability problem by 12 people on Hacker News over 13 years (2013–2025), in 10 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Issue trackers, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 12 complaints
- No visual indicator in code showing an open ticket for a line2025-07-22
- Issue submission form has too many fields and feels adversarial2025-02-14
- Pages take up to 20 seconds to load due to huge hidden viewstate data2023-01-09
- Issue tracker is a bad product, so the team tracks issues in Excel instead2021-08-11
- Maintainers cluttered boards with stale issues, so they close or lock them2021-05-25
- Issue trackers are slow and cumbersome, and links to refactored code go stale2019-12-30
- Page takes 10 seconds to become interactive on a LAN2019-02-11
- Applying one change to many issues requires clicking through each one2019-01-12
- Setting up custom workflows is hard because the UI is a poor DSL2019-01-12
- Forced to create accounts and learn a web UI just to send a bug report2019-01-11
- Forces users to fill out 25 irrelevant fields and wait 40 seconds to create a ticket2015-03-12
- Editor takes 10 to 15 seconds to load every time2013-03-28