Products · Product
K9-Mail
Raised as a usability problem by 29 people on Hacker News over 17 years (2010–2026), in 20 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Redesign made the app harder to use, prompting abandonmentUnreviewed
20102026- Redesigned interface no longer matches the old layout users chose the app for2023-10-20
- Recent redesign made the app harder to use, prompting users to abandon it2022-06-14
- Ancient-looking UI makes the app less pleasant to use2018-12-08
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 32 complaints
- Never gets notifications for new mail unless the app is manually opened2026-10-14
- Search doesn't filter as you type, forcing retyping terms and refining from scratch2026-10-13
- Muting folders in the email client works badly2026-06-04
- Finding the installed app version takes several taps through menus2024-10-10
- Can't configure notification buttons to archive; only mark as read or delete2024-10-10
- Redesigned UI adds an extra tap to switch between email accounts2024-08-05
- Redesigned interface no longer matches the old layout users chose the app for2023-10-20
- Remote search requires navigating back through views to find an unclear button2022-12-06
- UI feels designed for programmers rather than for a good experience2022-12-05
- Commenter says K-9 Mail's user experience became terrible2022-06-14
- Recent redesign made the app harder to use, prompting users to abandon it2022-06-14
- Main menu moved to upper-left corner, hard to reach one-handed2022-04-22
- Redesign made it harder to use with multiple accounts2022-04-22
- Notifications fired for old unread messages on first sync and on manual refresh, annoying users2022-04-21
- Notifications are unreliable, so user must manually check for mail2022-04-21
- App freezes frequently while downloading emails and becomes unusable over time2022-04-21
- UI elements at top of screen are awkward to reach on large phones2021-07-24
- UI elements sit at top of screen, awkward to reach on large phones2021-07-24
- PGP-signed emails are silently hidden and shown as unsigned by default2021-02-14
- Upsell appears mid-account setup, pushing unwanted paid features into the flow2021-02-14
- Ancient-looking UI makes the app less pleasant to use2018-12-08
- Search functionality is broken, so the user can't rely on it to find email2018-09-29
- Sync silently disabled with an error, so the user misses a week of messages2018-07-03
- Settings are confusing to navigate; global, account and folder settings don't always appear in the menu2018-02-09
- App is slow and its interface looks outdated2018-02-09
- Server-side search is confusing to use and it shows no error messages2015-04-22
- Folder class settings need a long press and 9 clicks each; class names are inscrutable2014-11-04
- PGP implementation is half-finished, only inline PGP works, frustrating to use2013-07-15
- Back button loops through screens, leaving unclear whether app state has changed2011-01-27
- App is ugly and unresponsive to interact with2010-08-21
- The interface is kind of terrible, though fully functional2010-08-11
- UI is awkward and ugly, a step backward from the built-in mail client2010-08-11