Kayak

Raised as a usability problem by 9 people on Hacker News over 16 years (2009–2024), in 9 threads.

People raised many different problems with Kayak, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 10 complaints

Page content shifts around while it is loading2024-03-25
Can't filter out basic economy fares, so price alerts show tickets they didn't want2024-01-22
Shows a set-up button without indicating existing passkeys or how to revoke them2023-04-30
Search and results pages are cluttered with panels and pop-ups pushing other pages2020-01-14
Must run separate searches for each trip leg; travel sites are abysmal on mobile2018-01-29
Results page freezes on the loading message and never updates2017-07-26
Shows over a thousand permutations of flights, impossible to make a decision from2012-06-13
Dense results with raw times and return flights mixed in make comparing departures a chore2012-06-13
Keyboard opening makes scripted scrolling hide all page content, making the site unusable on Android2012-02-10
Extra hotel and rental car upsells and distracting features clutter airfare searches2009-06-04