Products · Product
KeePass
Raised as a usability problem by 57 people on Hacker News over 16 years (2011–2026), in 52 threads.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
No auto-type on OS X, so logins need manual entryUnreviewed
20112026- Mom can't copy-paste passwords or use the generator, and can't understand auto-fill2023-01-02
- Autofill sometimes fails to detect the right password entry, so the user must search for it manually2022-11-01
- Auto-type setup never really worked for the user2022-02-17
Needs a client per device; sync conflicts nearly lost dataUnreviewed
20112026- Hard to sync vault across devices, not as easy as needed2022-01-19
- Needs a different client per device; sync conflicts nearly caused data loss requiring manual repair2021-02-16
- Occasional sync problems when syncing the database through Dropbox2020-07-08
Syncing needs workarounds and plugin option is not mentionedUnreviewed
20112026- Sync workaround isn't user-friendly, and better plugins aren't mentioned where users would find them2019-05-06
- Syncing needs awkward workarounds, and the built-in plugin option isn't mentioned on the main site2019-05-06
- Recommended sync approach is a pain to set up and non-intuitive2018-03-26
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Setting up OneDrive sync and browser extension was harder than alternatives2026-10-10
- Opening separate app, searching for site, and copying password is too much friction for her2026-05-21
- KeePass UX is clunky and too many moving parts for non-technical users2026-05-18
- KeePass clients make it easy to accidentally lose data2026-05-18
- Feels clunky and unchanged for two decades, hard to use2026-03-20
- Syncing KeePass database across all platforms requires proprietary tools or is janky2024-10-20
- Its user experience is noticeably worse than 1Password's2024-05-21
- Syncing a KeePass database breaks often and conflicts cause maintenance headaches2023-11-29
- UI is not user-friendly, so non-technical people resist using it2023-09-25
- Mom can't copy-paste passwords or use the generator, and can't understand auto-fill2023-01-02
- Sharing a database with others is awkward and hard to use2022-12-01
- Autofill sometimes fails to detect the right password entry, so the user must search for it manually2022-11-01
- KeePass's UI is worse than KeePassXC's in almost every way2022-09-07
- Many confusing download options (versions, portable builds, unofficial ports) make it hard to pick one2022-09-06
- Android app's interface is worse than the Linux app's2022-09-06
- Three similar search buttons with redundant-sounding labels make it unclear which to use2022-09-06
- Browser plugin often fails to connect and autofill fails2022-09-06
- Auto-type setup never really worked for the user2022-02-17
- Hard to sync vault across devices, not as easy as needed2022-01-19
- Clunky UI and UX felt off-putting to the commenter2021-08-11
- Needs a different client per device; sync conflicts nearly caused data loss requiring manual repair2021-02-16
- Interface feels clunky and core features like extra fields and OTP are add-ons2020-08-05
- Occasional sync problems when syncing the database through Dropbox2020-07-08
- Non-technical partner refused to use it, so she reused default passwords2020-02-03
- Can't change the font of the notes section2019-09-16
- Using it on iPhone is annoying2019-09-08
- Syncing the database via Dropbox replaces the file and confuses KeePass's merge, causing problems2019-05-06
- Sync workaround isn't user-friendly, and better plugins aren't mentioned where users would find them2019-05-06
- Syncing needs awkward workarounds, and the built-in plugin option isn't mentioned on the main site2019-05-06
- Default Dropbox sync merges at file level, causing data loss unless set up correctly2019-05-06
- Edits made on two devices get stuck in conflict files needing manual merging2019-05-06
- Database falls out of sync and user must re-open key file repeatedly2019-04-05
- Feels less cohesive than rivals; mobile ports feel unsettling to use2019-01-18
- Many confusing apps share one format, so it's hard to know which to use2018-07-11
- KeePass's UI was really bad and seemed dead2018-07-10
- Filling a login from Safari requires repeated app switching and copy-pasting of username and password2018-07-10
- Copy-paste and autotype feel like a hassle to use2018-07-10
- Syncing a database with Dropbox silently creates conflict files and needs counterintuitive setup2018-03-26
- Recommended sync approach is a pain to set up and non-intuitive2018-03-26
- Old-school UI with lots of buttons and options, not streamlined for common tasks2018-02-21
- Most KeePass iOS apps fail to launch or function, and compatibility is hard to determine2017-12-29
- Requires a lot of tinkering, so many people lack the patience or know-how to use it2017-12-27
- Can't figure out how to integrate KeePass with Firefox on Mac2017-10-12
- Logging into native apps by copying credentials from a password manager takes over a minute2017-04-20
- UI frightened people and didn't integrate into existing workflows, so staff didn't use it2017-04-01
- Poor user experience makes the password manager hard to use2017-04-01
- Browser integration requires installing and configuring multiple extensions, which is a hassle2017-03-01
- Slow to use on mobile, with encryption rounds making it annoying2017-02-24
- Constant file-changed warnings requiring a Yes click, risking losing entries2017-01-24
- Opening the password database on mobile is super clunky and awkward2017-01-24