Keychain

Raised as a usability problem by 11 people on Hacker News over 15 years (2012–2026), in 9 threads.

People raised many different problems with Keychain, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 11 complaints

Keychain hides certificates, so users can't tell which one is needed or find it2026-02-19
Keychain Access is an admin-oriented app that is a poor fit for ordinary users2024-09-16
Keychain Access name and alias approach confuses average Mac users, making it harder to find passwords2023-03-28
Can't organize accounts; custom sort prefixes get lost after use2023-03-27
Keychain Access has terrible user experience that is hard to use2023-03-27
Old clunky interface, hidden, and secure notes don't sync to iOS2022-12-29
Feels so abstracted away that the user doesn't feel in control of secrets2022-01-19
Keychain is hard to find and copy passwords from for direct use2021-12-31
Searches and password autofill hang for seconds, with the beach ball spinning and typed text not appearing2017-08-27
Expired certificates are hidden by default and hard to find2014-07-26
Relocking keychain requires opening app; no global setting for password prompts2012-09-15