Kraken

Raised as a usability problem by 9 people on Hacker News over 7 years (2017–2023), in 9 threads.

People raised many different problems with Kraken, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 9 complaints

Can't connect bank account or buy anything; transactions hang for a long time2023-01-19
Developers regularly make damaging mistakes because the interface is counterintuitive and undo and force buttons are too easy to reach2022-06-25
Login button disabled with no message explaining why2021-05-19
Hard for a layperson to find how much they hold2021-03-03
Name collides with a crypto exchange, so tutorials and docs are hard to find2019-03-05
Slow, unresponsive site; trades show ambiguous errors yet still execute later2018-01-13
Service has been basically unusable for weeks2018-01-11
Cannot withdraw funds; site is slow with intermittent error pages2017-12-07
Orders show an unclear 'not sure if it went through' message, causing duplicate orders2017-11-27