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Lenovo website
Raised as a usability problem by 18 people on Hacker News over 16 years (2011–2026), in 18 threads.
People raised many different problems with Lenovo website, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 20 complaints
- Hard to find laptops matching criteria; search filters nearly useless and site very slow2026-09-22
- Laptop grid cuts off prices below the fold and is cluttered with repeated offers2026-03-11
- Impossible to figure out which Lenovo laptops exist on the site2023-08-16
- Too many sub-configurations make it hard to pick the right model2023-06-07
- Slow, hard to navigate site makes finding the right ThinkPad a nightmare2023-05-24
- Filters uncheck themselves and freeze the screen, so results never load2022-10-26
- Cart broke during checkout and the purchase could not be completed2022-07-21
- Searching for Linux shows only Windows options, and Linux can't be selected on configurator2020-01-31
- Couldn't find the option to configure the same computer with or without Windows2020-01-30
- Display option for high-resolution screens appears only sometimes during configuration2020-01-28
- Annoying survey popup, long loading times, and buggy scrolling on the page2019-07-04
- Had to use browser developer console to complete checkout2019-03-21
- Model ID search returns nothing and empties the shopping basket2018-11-23
- Can't create an account until after purchase; cart doesn't persist between sessions2018-11-23
- Email popup fails in Firefox, feedback prompts interrupt, and configuration options are unclear2018-06-14
- Site unusable in most browsers, so orders can't be placed2016-10-28
- Can't find Linux drivers; only Windows versions are listed on the support pages2016-06-03
- Site refuses downloads for Windows 7 unless a retail key is used2015-05-06
- Hard to tell how laptop series differ in features and price2014-01-21
- Confusing product lineup and prices that change daily make it hard to decide2011-09-10