LINE app

Raised as a usability problem by 8 people on Hacker News over 13 years (2013–2025), in 6 threads.

People raised many different problems with LINE app, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 8 complaints

Pushed toward paid Premium and AI features; unsend photos blocked without paying2025-11-13
Chats vanish unless a confusing transfer process is followed exactly2025-11-13
Overall UX is clunky, and expiring photos and videos in threads are annoying2025-11-13
Sticker search sometimes stops showing results until the app is restarted2024-11-13
Opening a business account requires paying a middleman firm that barely relates to LINE2021-03-17
Chat history is lost when switching phones; manual backup required and no cross-platform transfer2021-01-08
Chat history doesn't sync between macOS and iOS apps, so messages are missing2018-01-11
Game invites and heart requests flood friends, forcing notifications off2013-09-06