Products · Product
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Raised as a usability problem by 45 people on Hacker News over 7 years (2020–2026), in 20 threads.
No issue was raised by at least 3 people in 3 threads this year.
- 1
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Every issue, all time, most people first
Pages take 30+ seconds to load in FirefoxUnreviewed
20202026- Pages often hang or take many seconds to first load2026-06-07
- Navigating between tabs and issues feels sluggish, with noticeable delays on each click2025-08-08
- Opening issues in new tabs is slow, freezing the browser for seconds2025-07-26
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 47 complaints
- App has become bloated and cluttered as features were added2026-06-08
- Core functionality buried under features the user doesn't need2026-06-08
- New features keep making the interface more confusing over time2026-06-08
- User struggles with the UX and gets lost frequently2026-06-08
- Feels laggy like most web apps, though faster than Jira2026-06-07
- Numbers update on the page with no sign that data is still loading2026-06-07
- Pages often hang or take many seconds to first load2026-06-07
- Everything is so small and hidden that the interface feels sparse and hard to read2026-06-07
- Myriad options make it a confusing mess to navigate2026-06-07
- Search field is hidden and only appears after pressing ctrl-f2026-06-07
- Couldn't find how to add a due date; it's hidden in the nav pane2026-06-07
- Search is slow, and user struggles to find needed items2026-06-07
- Animation plays out of view and can't be rewound, so the user misses it2025-09-07
- Tickets load slowly, with blinking cursors and refreshes while it re-syncs2025-08-08
- Navigating the app is a pain, so it feels slow to use2025-08-08
- Docs unreadable on mobile, back button breaks, and text can't be highlighted2025-08-08
- Right-clicking a file to open it in a new tab no longer works2025-08-08
- Navigating between tabs and issues feels sluggish, with noticeable delays on each click2025-08-08
- Opening an existing issue lags, so content pops in mid-edit and messes up the text2025-08-08
- Links can't be opened in new tabs, forcing desktop-style use of the web app2025-07-27
- Opening issues in new tabs is slow, freezing the browser for seconds2025-07-26
- Issue pages show blank or wrong state; must force-reload to fix2025-05-22
- Clicking a slider resets its value, losing all prior fine tuning2024-10-27
- User feels totally lost navigating projects, cycles and views2024-09-20
- Has become clunky and slow to interact with over the past year or two2024-09-19
- Two separate filter and display controls cause confusion about what is shown2024-06-22
- Overrides browser's Cmd+F find with its own search, which behaves differently2024-03-08
- Cards behave unpredictably across lanes and it's hard to tell what moves are allowed2024-01-24
- Linear menus don't allow browsing, reselection, error correction, or selecting without looking at the screen2023-11-13
- Too many clicks needed to figure out where things are2023-05-23
- Couldn't tell what the core product was from the features page2023-02-03
- Mac app shows blank window or error offline unless kept open since login2022-11-13
- Buzzword-heavy marketing makes it hard to tell if the product is relevant2022-10-14
- Hard to wrangle saved views and find things via search sometimes2022-10-14
- Typing unintentionally triggers actions with no feedback about what happened2022-10-14
- Download page gives no list of platforms and just says it's unavailable for Android2022-10-14
- Unnecessary animations make basic interactions feel slow; menu dots jiggle after animation2022-10-14
- Information architecture is confusing; team spent too much time clicking and finding things2022-10-14
- Importing from Jira drops comments and renumbers issue IDs, breaking references2022-06-30
- Lacks useful production features, making it a chore beyond simple task tracking2022-06-20
- Email notifications are batched, so urgent issues may arrive late2021-08-22
- Pages take 30+ seconds to load in Firefox, making issues hard to open2020-07-01
- No way to create a password, so logging in from another computer is blocked2020-07-01
- Simple tasks like adding multiple issues need too many clicks or shortcuts2020-06-30
- Lacks powerful search for finding recently changed tickets at scale2020-06-30
- Clicking an issue makes the user wait several seconds to load2020-06-30
- Frequent update badge makes user ignore red dot, missing unread inbox items2020-06-30