Linode

Raised as a usability problem by 20 people on Hacker News over 17 years (2009–2025), in 20 threads.

People raised many different problems with Linode, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 21 complaints

No outage notice shown; instance status dot stayed green while system was down2025-07-30
Networking configuration is clunky and stuff silently fails without explanation2023-02-15
Selecting Monthly silently removes products with hourly or per-ms pricing2023-01-24
Selecting plan and monthly billing shows 'no results', and the page is hard to navigate2023-01-24
No way to track tickets; no ticket number or status after submitting the form2022-11-05
Can't find pricing or documentation, and VPC creation is buried four menu levels deep2022-02-15
Setting up images for different distributions is disparate, confusing, and poorly documented2019-06-10
Hard to script infrastructure declaratively; expected workflows are infuriating to do2017-07-27
Deleting an instance requires hunting through the main listing and double-checking the right link2017-02-15
Creating an instance needs 11 API requests and poorly documented steps2015-12-27
Landing page gave no pricing or features and no way to reach them2015-09-07
Creating a server takes about eight steps across many screens2015-07-08
Cancelling requires faxing and signing a form, making it hard to cancel2014-03-08
Management system becomes unusable whenever Dallas data center has problems2014-02-12
Recommended Windows authenticator app fails to generate working codes, locking user out2013-05-03
Getting additional IPv4 addresses is hard unless you give a justification2013-03-08
Gets logged out after a minute of inactivity and graphs often fail to show2012-12-14
High latency makes working on remote servers infuriating and noticeable2012-09-20
Can't find the option to shut down or move a server2010-10-12
Unintuitive error when resizing a disk through the control panel2009-09-23
Can never reach a person on the phone; endless loop of menus2009-05-07