Loom

Raised as a usability problem by 6 people on Hacker News over 12 years (2013–2024), in 5 threads.

People raised many different problems with Loom, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 6 complaints

Tab capture doesn't handle clicking or changing pages while recording2024-05-13
Uses dark patterns that push users into actions they did not choose2024-05-13
Has to open the site, extension or desktop app several times before recording starts2023-10-12
Setting up preferences after first install is cumbersome, and getting the extension requires a long questionnaire2020-10-02
Constantly asked to swap floppy disks in long, repetitive sequences2017-02-18
API docs can only be reached by installing the engine, not browsed online2013-02-26