Mailgun

Raised as a usability problem by 6 people on Hacker News over 11 years (2011–2021), in 5 threads.

People raised many different problems with Mailgun, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 6 complaints

Pricing shows wrong plan prices when scripts fail, with no sign anything is broken2021-09-30
Third-party technical staff can't complete account verification or payment setup for clients, stalling projects2020-01-31
Free email quota is not stated anywhere in the notice or pricing page2020-01-30
Message source has odd encoding of carriage returns and colons, requiring manual string replacements2017-02-22
Couldn't find a link back to the main site, had to type URL manually2011-10-18
APIs are painful to work with and there is no web interface2011-09-27