Products · Product
Mapquest
Raised as a usability problem by 17 people on Hacker News over 18 years (2008–2025), in 18 threads.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
Scrolling the map requires clicking edge arrows and waiting for reloadsUnreviewed
20082026- Map shows a single tile; panning requires clicking arrows that reload the page2025-01-28
- Each pan or zoom click blanked the whole page and reloaded the map, feeling clunky2024-01-07
- Clicking map edge arrows forces a page reload and wait2022-06-13
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 18 complaints
- Server-rendered interactive maps are less usable than client-side JavaScript maps2025-12-05
- First icon looks like a reset button rather than submit2025-02-19
- Map shows a single tile; panning requires clicking arrows that reload the page2025-01-28
- Each pan or zoom click blanked the whole page and reloaded the map, feeling clunky2024-01-07
- Missed exit forces passenger to hunt through paper maps to re-route2024-01-05
- Performance and user experience felt terrible to the commenter2023-08-19
- Clicking map edge arrows forces a page reload and wait2022-06-13
- Clunky interface where the map could only be moved with pan buttons2019-09-17
- Moving the map required clicking arrows and reloading the whole page2019-04-18
- Clunky scroll and zoom buttons, and each move reloads the whole page2019-04-03
- Its UI was far worse than Google Maps on release2018-07-27
- Scrolling the map requires clicking edge arrows and waiting for reloads2017-12-20
- Searching for the park by name kept returning nearby locations instead of the park2011-07-18
- Site shows a blank page to visitors without JavaScript, looking like a server error2010-11-25
- Old MapQuest was clunky, slow, and cluttered to interact with2010-10-14
- Split address boxes, dimmed screen that stays stuck, and a hidden 'did you mean' alert2009-12-28
- Search splits into multiple boxes, dims screen, and shows wrong results2009-12-28
- Must scroll past a series of ads before reaching the map, plus pop-up ad boxes2008-11-26