Products · Broad category
Medical records software
Raised as a usability problem by 7 people on Hacker News over 9 years (2017–2025), in 6 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Medical records software, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Portal only works via mobile app, and unsubscribe doesn't stop emails, so bills are missed2025-07-26
- Record lookup freezes for 30 seconds at a time, disrupting doctors' work2024-11-25
- Mouse-driven Windows version slowed entry; tab order changes unpredictably, breaking muscle memory2023-07-16
- Computers and patient software take very long to boot and load, forcing repeated waiting2020-09-01
- Filling in structured forms and finding terminals takes too long and interrupts patient care2018-11-07
- Software copies paper processes without rethinking them, making tasks cumbersome2018-11-06
- Doctors spend hours after hours on slow, complicated data entry2017-07-14