Products · Broad category
Medical systems
Raised as a usability problem by 13 people on Hacker News over 13 years (2014–2026), in 12 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Medical systems, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 13 complaints
- Phone trees, canned messages and hold queues keep patients from reaching a real doctor2026-11-02
- Must sign five separate data-use permission forms at every doctor visit, which feel pointless2024-06-27
- Configuring it requires figuring out the right sequence of button presses2024-06-07
- Staff must work out which melody means which alarm during an emergency2024-06-07
- Cannot request longer appointment times because booking is fully automated and standardized2022-10-30
- Prescription for sleep apnea machine stalled for eight weeks with no intake2021-10-18
- Requires months of training because operation is non-intuitive and finicky2020-09-25
- Hours-long hold times, and calls drop if you miss a periodic check-in, forcing a restart2019-06-19
- Plug-in features appear in plugging order, so buttons move between identical machines and cause mistakes2018-07-03
- Medical record systems are overly bureaucratic and awkward to fill out2018-05-20
- Relies only on colors for results, so colorblind users can't tell states apart2018-02-09
- Only 20-30% of the page holds content; navigation and ads fill the rest2016-01-20
- Bills are cryptic, so the person can't tell what they are for2014-09-11