Mercedes-Benz

Raised as a usability problem by 24 people on Hacker News over 16 years (2011–2026), in 18 threads.

People raised many different problems with Mercedes-Benz, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 25 complaints

Touchscreen controls are distracting to use while driving, unlike the older rotary joystick2026-05-03
Touchscreen forces drivers to look away from the road to operate controls2026-05-03
Changing settings on iPad-like car touchscreens is distracting while driving2026-05-03
Basic functions like AC need elaborate touchscreen sequences, and popups distract from driving2026-05-03
Touchscreen controls sometimes fail to respond, and repair would total the car2026-05-03
Multifunction +/- buttons change meaning by mode, so the commenter can't learn what they do2026-01-06
Headlight bulbs cannot be replaced without special tools or disassembling the front of the car2025-11-13
Large touchscreen becomes annoying to use after the initial novelty wears off2025-07-06
Capacitive touch buttons require swiping to change stereo volume2024-11-26
Navigation doesn't update the URL, so pages can't be linked2023-10-10
Built-in touch screen is distracting while driving2023-07-18
Head unit freezes to a black screen on long drives, sometimes not fixed by power cycling2023-02-23
Car software is horrendously buggy, though the comment gives no specific task that fails2023-02-23
Interface is unresponsive and laggy when the user interacts with it2023-02-22
Touch-everything interface is horrible to operate, with many warnings2022-09-24
Hits the adjacent cruise control stalk when signaling a turn or lane change2022-08-17
Ordering takes about seven clicks and ends in a redirect to a dealer2022-05-13
Ten-second takeover warnings would frequently disable the system or cause false alarms2022-05-07
Lane assistant steers toward inactive lane markings in construction zones, endangering driver; since fixed2022-05-07
Mercedes MBUX infotainment interface is cluttered and overly complex2021-10-02
Struggles to pair Bluetooth because in-car systems vary by model year and options2021-01-22
Poor map quality, weak POI search and clumsy input make it rarely used2019-10-06
Opening the door mid-manoeuvre off-road shifts the car into park unexpectedly2019-07-04
Built-in Garmin satnav is slow and hard to use2016-10-12
Car brakes and cuts power during overskid, making a recoverable slide unrecoverable2011-07-22