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Meta
Raised as a usability problem by 76 people on Hacker News over 14 years (2013–2026), in 66 threads.
No issue was raised by at least 3 people in 3 threads this year.
- 1
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Every issue, all time, most people first
Blue highlight steers users toward consenting to trackingUnreviewed
20132026- Opting out of tracking is far more complex than opting in2024-01-11
- Blue highlight steers users toward consenting to tracking, a manipulative pattern2023-11-29
- Consent box is pre-checked, so people must actively uncheck it to refuse tracking2023-08-25
Banned accounts have no human support to resolve problemsUnreviewed
20132026- Account closed without warning, locking user out and blocking support contact2026-09-24
- Account disabled and customers can't reach anyone for help2023-06-22
- Banned accounts have no human support or recourse to resolve problems2023-02-15
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Only one passkey allowed, and it bypasses 2FA, which is confusing2026-10-14
- Paying for ads is impossible and payment attempts throw error messages2026-10-12
- Forced updates push Meta AI, draining battery and breaking Bluetooth audio2026-09-24
- Account closed without warning, locking user out and blocking support contact2026-09-24
- Typing without tactile feedback makes it hard to position hands correctly2026-09-24
- Frequently broken PC Link connection, and wireless streaming alternatives perform poorly2026-09-14
- Turning off the feature is pushed through a dark pattern designed to discourage opting out2026-08-11
- Users can't easily join friends in a game on Meta's VR platform2026-06-16
- Cannot find or reach Meta support while locked out of the main account2026-06-02
- Privacy and notification options split across many toggles on separate pages2026-06-01
- Support page shows 'Page isn't available right now' despite paid subscription2026-06-01
- Blocking screen forces choice between targeted ads consent or paying, no way through2026-06-01
- Subscription popups are so oversized they are infuriating to deal with2026-06-01
- Battery level was removed from home screen, requiring digging through settings2026-05-18
- Opting out requires clicking through nine pages with confusing forms and buttons2026-05-10
- Feeds use dark patterns like chumboxes and forced repetition of screens2026-04-27
- Banned with no reason given, forced ID upload, then chatbot loops with no human support2026-04-18
- Uses dark patterns and UI manipulation to push people into choices2026-04-10
- Uses dark patterns that pressure people into signing up for services they don't want2026-04-10
- Search in the default chat harness is awful, making it hard to evaluate the model2026-04-08
- Chronological Feeds tab is buried three menus deep, hard to find2026-02-22
- Users must install a separate app for each messaging protocol2026-02-17
- Features ship incomplete and buggy, with no common UI language across products2025-12-16
- Browser back button grays out, trapping user on the page2025-11-22
- Handwriting-in-the-air input is slow, about one word every two seconds, and uncomfortable2025-09-20
- Logging in became a chore requiring bouncing between phone and headset twice2025-09-18
- Can't read texts or emails aloud; constantly says it lacks access despite permissions2025-09-18
- Voice assistant needs careful phrasing and often misreads ingredients, making cooking harder than a phone2025-09-18
- Must grant photo library permission before picking a file, unlike normal web upload2025-08-29
- Must approve photos to make them selectable, then select them again in the app2025-08-29
- Users must scroll through photo history by memory to find specific photos2025-08-29
- Confusing UI, illogical structure, and outdated or contradictory documentation for developers2025-08-21
- Help articles loop between pages, so the user can't reach anyone to unblock the account2025-07-03
- Page viewport covers only a quarter of the phone screen2025-06-06
- UI elements move or change unpredictably, causing unintended actions and posts2025-06-06
- Turning off ad settings is too complicated for non-technical people2025-02-07
- Video upload shows a wait banner with no progress and never completes2025-01-05
- Users feel pushed into granting full contact list and app access they didn't choose2024-09-21
- "Hey Meta" wake word works only 60-65% of the time; swipe controls are clumsy2024-07-04
- Hacked users are steered to confusing automated tools that lead to dead-end links2024-06-21
- The 'right to object' link is low-contrast, unlabelled as a link, and easy to miss in a modal2024-06-07
- Must give a reason to justify opting out of data harvesting2024-05-23
- Signing up with GitHub redirects to a 404 error page2024-05-21
- Quest OS UI is inconsistent, buggy, full of friction, and poor for developers2024-04-23
- Settings look descriptive but make it impossible to find what you want to change2024-02-16
- Can't stay authenticated with Meta account, so the app can't be used2024-02-03
- Opting out of tracking is far more complex than opting in2024-01-11
- Blue highlight steers users toward consenting to tracking, a manipulative pattern2023-11-29
- Non-subscribers have no way to exercise GDPR data rights2023-11-10
- Window placement and sizing are unnecessarily limited, unlike the PC software2023-09-27