Products · Broad category
Mobile carriers
Raised as a usability problem by 7 people on Hacker News over 11 years (2016–2026), in 7 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Mobile carriers, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Enhanced security blocked a normal SIM-to-eSIM phone upgrade, even for support staff2026-10-12
- Heavy app and phone-number login can't be used to top up data on throttled connections2026-03-23
- Getting a new eSIM requires a fee and blocks the iPhone-to-iPhone transfer tool2023-07-27
- Couldn't work out how to remove the filter, so had to get past customer service reps2023-01-30
- Support number buried in FAQ, must go through several people who push upsells2021-09-13
- Couldn't activate new phone line without old number; verification questions hard to answer2019-02-21
- Form text said to fill fields with asterisks, so users typed asterisks as usernames2016-01-13