HackerFriction Feedback

Products · Broad category

Mobile websites

Raised as a usability problem by 595 people on Hacker News over 19 years (2008–2026), in 489 threads.

This is a broad category rather than one product, so its issues aren't ranked on the home page.

Ranked by people · period

  1. 1
    Sites disable native zoom, so small text cannot be enlargedUnreviewed

    19 people in the last 5 years · 18 threads

  2. 2
    Mobile sites are nearly unusable without an ad blockerUnreviewed

    19 people in the last 5 years · 15 threads

  3. 3
    Mobile sites are so frustrating that people are pushed into appsUnreviewed

    17 people in the last 5 years · 15 threads

  4. 4
    Scroll bar unusable on mobile, making long pages hard to navigateUnreviewed

    9 people in the last 5 years · 9 threads

  5. 5
    Most mobile pages take several seconds to loadUnreviewed

    8 people in the last 5 years · 8 threads

  6. 6
    Zoomed pages have huge elements, forcing endless scrolling for little textUnreviewed

    8 people in the last 5 years · 7 threads

  7. 7
    Popups are difficult or impossible to close on mobileUnreviewed

    5 people in the last 5 years · 5 threads

  8. 8
    Header stays fixed and takes up a large portion of the screenUnreviewed

    4 people in the last 5 years · 4 threads

  9. 9
    Pop-up appears and vanishes too fast to read or respond toUnreviewed

    4 people in the last 5 years · 4 threads

  10. 10
    Small links require repeated zooming before they can be tappedUnreviewed

    3 people in the last 5 years · 3 threads

  11. 11
    App install prompt keeps reappearing after being dismissed repeatedlyUnreviewed

    3 people in the last 5 years · 3 threads

  12. 12
    Ads slow the phone so the article cannot be readUnreviewed

    3 people in the last 5 years · 3 threads

  1. 1
    Sites disable native zoom, so small text cannot be enlargedUnreviewed

    63 people since the beginning · 56 threads

  2. 2
    Mobile sites are so frustrating that people are pushed into appsUnreviewed

    49 people since the beginning · 47 threads

  3. 3
    Mobile sites are nearly unusable without an ad blockerUnreviewed

    40 people since the beginning · 36 threads

  4. 4
    Most mobile pages take several seconds to loadUnreviewed

    33 people since the beginning · 31 threads

  5. 5
    Scroll bar unusable on mobile, making long pages hard to navigateUnreviewed

    27 people since the beginning · 27 threads

  6. 6
    Zoomed pages have huge elements, forcing endless scrolling for little textUnreviewed

    18 people since the beginning · 17 threads

  7. 7
    Header stays fixed and takes up a large portion of the screenUnreviewed

    17 people since the beginning · 17 threads

  8. 8
    Popups are difficult or impossible to close on mobileUnreviewed

    17 people since the beginning · 15 threads

  9. 9
    Deep links redirect to mobile home page, blocking the wanted pageUnreviewed

    16 people since the beginning · 16 threads

  10. 10
    Page jumps up and down while scrolling, making reading hardUnreviewed

    11 people since the beginning · 11 threads

  11. 11
    Mobile browser visits redirect to app store instead of loading siteUnreviewed

    10 people since the beginning · 10 threads

  12. 12
    Small links require repeated zooming before they can be tappedUnreviewed

    10 people since the beginning · 9 threads

  13. 13
    App install prompt keeps reappearing after being dismissed repeatedlyUnreviewed

    10 people since the beginning · 10 threads

  14. 14
    Pop-up appears and vanishes too fast to read or respond toUnreviewed

    9 people since the beginning · 9 threads

  15. 15
    Page jumps as content loads, so taps land on the wrong elementUnreviewed

    9 people since the beginning · 7 threads

  16. 16
    Poorly adapted sites hide the menu, so users must hunt for itUnreviewed

    8 people since the beginning · 8 threads

  17. 17
    Ads and videos cover half the screen and cannot be scrolled awayUnreviewed

    7 people since the beginning · 7 threads

  18. 18
    Slight sideways scrolls accidentally switch articlesUnreviewed

    7 people since the beginning · 7 threads

  19. 19
    Typing search queries on phones is hard, so people prefer appsUnreviewed

    5 people since the beginning · 5 threads

  20. 20
    Formatted input fields keep resetting the mobile keyboard while typingUnreviewed

    4 people since the beginning · 4 threads

  21. 21
    Blocking unwanted page elements is not simple, so people leaveUnreviewed

    4 people since the beginning · 4 threads

  22. 22
    Mobile sites force double tapping and scrolling to get anywhereUnreviewed

    4 people since the beginning · 4 threads

  23. 23
    Mobile web could only handle simple tasks, forcing separate appsUnreviewed

    4 people since the beginning · 4 threads

  24. 24
    Flick gestures interfere with vertical scrolling and block zoomingUnreviewed

    4 people since the beginning · 4 threads

  25. 25
    Ads slow the phone so the article cannot be readUnreviewed

    4 people since the beginning · 4 threads

  26. 26
    Going back after scrolling returns to the top, forcing a re-scrollUnreviewed

    4 people since the beginning · 4 threads

  27. 27
    Pages load slowly, scroll jumpily, and layout shifts on rotationUnreviewed

    4 people since the beginning · 4 threads

  28. 28
    Share options cover article text, making the page unreadableUnreviewed

    3 people since the beginning · 3 threads

  29. 29
    Wrong layout served by orientation until rotating and refreshingUnreviewed

    3 people since the beginning · 3 threads

  30. 30
    Entering account, shipping and billing details on phones is fiddlyUnreviewed

    3 people since the beginning · 3 threads

Every issue, all time, most people first

  1. Sites disable native zoom, so small text cannot be enlargedUnreviewed

    63 people since 2010, in 17 different years · 2 this year

    2008: 0 people2009: 0 people2010: 1 person2011: 5 people2012: 6 people2013: 3 people2014: 5 people2015: 10 people2016: 4 people2017: 2 people2018: 2 people2019: 2 people2020: 4 people2021: 3 people2022: 5 people2023: 9 people2024: 2 people2025: 1 person2026: 2 people
    20082026
    Something wrong here?
  2. Mobile sites are so frustrating that people are pushed into appsUnreviewed

    49 people since 2013, in 14 different years · 4 this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 4 people2014: 3 people2015: 4 people2016: 2 people2017: 2 people2018: 3 people2019: 5 people2020: 4 people2021: 5 people2022: 2 people2023: 3 people2024: 2 people2025: 7 people2026: 3 people
    20082026
    Something wrong here?
  3. Mobile sites are nearly unusable without an ad blockerUnreviewed

    40 people since 2010, in 14 different years · none this year

    2008: 0 people2009: 0 people2010: 1 person2011: 0 people2012: 1 person2013: 1 person2014: 0 people2015: 5 people2016: 3 people2017: 2 people2018: 1 person2019: 4 people2020: 2 people2021: 2 people2022: 3 people2023: 6 people2024: 7 people2025: 4 people2026: 0 people
    20082026
    Something wrong here?
  4. Most mobile pages take several seconds to loadUnreviewed

    33 people since 2010, in 16 different years · none this year

    2008: 0 people2009: 0 people2010: 1 person2011: 1 person2012: 2 people2013: 4 people2014: 1 person2015: 5 people2016: 1 person2017: 3 people2018: 2 people2019: 1 person2020: 4 people2021: 1 person2022: 3 people2023: 1 person2024: 1 person2025: 3 people2026: 0 people
    20082026
    Something wrong here?
  5. Scroll bar unusable on mobile, making long pages hard to navigateUnreviewed

    27 people since 2009, in 16 different years · 2 this year

    2008: 0 people2009: 1 person2010: 1 person2011: 1 person2012: 3 people2013: 4 people2014: 1 person2015: 1 person2016: 1 person2017: 3 people2018: 0 people2019: 1 person2020: 1 person2021: 0 people2022: 3 people2023: 1 person2024: 1 person2025: 2 people2026: 2 people
    20082026
    Something wrong here?
  6. Zoomed pages have huge elements, forcing endless scrolling for little textUnreviewed

    18 people since 2011, in 9 different years · 1 this year

    2008: 0 people2009: 0 people2010: 0 people2011: 1 person2012: 1 person2013: 3 people2014: 0 people2015: 3 people2016: 0 people2017: 1 person2018: 0 people2019: 0 people2020: 1 person2021: 0 people2022: 3 people2023: 4 people2024: 0 people2025: 0 people2026: 1 person
    20082026
    Something wrong here?
  7. Header stays fixed and takes up a large portion of the screenUnreviewed

    17 people since 2015, in 9 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 3 people2016: 1 person2017: 3 people2018: 2 people2019: 3 people2020: 1 person2021: 0 people2022: 2 people2023: 0 people2024: 1 person2025: 1 person2026: 0 people
    20082026
    Something wrong here?
  8. Popups are difficult or impossible to close on mobileUnreviewed

    17 people since 2010, in 8 different years · none this year

    2008: 0 people2009: 0 people2010: 1 person2011: 0 people2012: 0 people2013: 2 people2014: 2 people2015: 1 person2016: 0 people2017: 4 people2018: 0 people2019: 0 people2020: 0 people2021: 2 people2022: 4 people2023: 0 people2024: 1 person2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  9. Page jumps up and down while scrolling, making reading hardUnreviewed

    11 people since 2011, in 6 different years · 1 this year

    2008: 0 people2009: 0 people2010: 0 people2011: 2 people2012: 0 people2013: 1 person2014: 0 people2015: 0 people2016: 2 people2017: 4 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 1 person2023: 0 people2024: 0 people2025: 0 people2026: 1 person
    20082026
    Something wrong here?
  10. Mobile browser visits redirect to app store instead of loading siteUnreviewed

    10 people since 2011, in 8 different years · 1 this year

    2008: 0 people2009: 0 people2010: 0 people2011: 1 person2012: 0 people2013: 2 people2014: 0 people2015: 2 people2016: 1 person2017: 1 person2018: 0 people2019: 0 people2020: 1 person2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 1 person2026: 1 person
    20082026
    Something wrong here?
  11. App install prompt keeps reappearing after being dismissed repeatedlyUnreviewed

    10 people since 2012, in 6 different years · 2 this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 3 people2014: 1 person2015: 0 people2016: 0 people2017: 0 people2018: 2 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 1 person2026: 2 people
    20082026
    Something wrong here?
  12. Pop-up appears and vanishes too fast to read or respond toUnreviewed

    9 people since 2013, in 7 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 1 person2014: 0 people2015: 0 people2016: 1 person2017: 2 people2018: 1 person2019: 0 people2020: 0 people2021: 0 people2022: 1 person2023: 0 people2024: 2 people2025: 1 person2026: 0 people
    20082026
    Something wrong here?
  13. Page jumps as content loads, so taps land on the wrong elementUnreviewed

    9 people since 2014, in 5 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 1 person2015: 5 people2016: 1 person2017: 0 people2018: 0 people2019: 1 person2020: 1 person2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  14. Poorly adapted sites hide the menu, so users must hunt for itUnreviewed

    8 people since 2010, in 6 different years · none this year

    2008: 0 people2009: 0 people2010: 1 person2011: 0 people2012: 0 people2013: 0 people2014: 1 person2015: 2 people2016: 0 people2017: 2 people2018: 1 person2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 1 person2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  15. Ads and videos cover half the screen and cannot be scrolled awayUnreviewed

    7 people since 2018, in 5 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 1 person2019: 2 people2020: 0 people2021: 2 people2022: 1 person2023: 0 people2024: 1 person2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  16. Slight sideways scrolls accidentally switch articlesUnreviewed

    7 people since 2012, in 4 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 2 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 3 people2018: 1 person2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 1 person2026: 0 people
    20082026
    Something wrong here?
  17. Typing search queries on phones is hard, so people prefer appsUnreviewed

    5 people since 2011, in 5 different years · 1 this year

    2008: 0 people2009: 0 people2010: 0 people2011: 1 person2012: 1 person2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 1 person2020: 0 people2021: 1 person2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 1 person
    20082026
    Something wrong here?
  18. Formatted input fields keep resetting the mobile keyboard while typingUnreviewed

    4 people since 2012, in 4 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 0 people2014: 0 people2015: 1 person2016: 0 people2017: 1 person2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 1 person2026: 0 people
    20082026
    Something wrong here?
  19. Blocking unwanted page elements is not simple, so people leaveUnreviewed

    4 people since 2012, in 4 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 0 people2014: 0 people2015: 1 person2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 1 person2023: 1 person2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  20. Mobile sites force double tapping and scrolling to get anywhereUnreviewed

    4 people since 2011, in 4 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 1 person2012: 0 people2013: 0 people2014: 1 person2015: 1 person2016: 0 people2017: 1 person2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  21. Mobile web could only handle simple tasks, forcing separate appsUnreviewed

    4 people since 2013, in 4 different years · 1 this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 1 person2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 1 person2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 1 person2026: 1 person
    20082026
    Something wrong here?
  22. Flick gestures interfere with vertical scrolling and block zoomingUnreviewed

    4 people since 2013, in 4 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 1 person2014: 0 people2015: 1 person2016: 0 people2017: 1 person2018: 0 people2019: 1 person2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  23. Ads slow the phone so the article cannot be readUnreviewed

    4 people since 2019, in 4 different years · 1 this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 1 person2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 1 person2025: 1 person2026: 1 person
    20082026
    Something wrong here?
  24. Going back after scrolling returns to the top, forcing a re-scrollUnreviewed

    4 people since 2012, in 4 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 0 people2014: 1 person2015: 0 people2016: 0 people2017: 0 people2018: 1 person2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 1 person2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  25. Pages load slowly, scroll jumpily, and layout shifts on rotationUnreviewed

    4 people since 2012, in 3 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 2 people2014: 0 people2015: 0 people2016: 1 person2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  26. Share options cover article text, making the page unreadableUnreviewed

    3 people since 2012, in 3 different years · none this year

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 1 person2014: 0 people2015: 0 people2016: 1 person2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  27. Wrong layout served by orientation until rotating and refreshingUnreviewed

    3 people since 2010, in 3 different years · none this year

    2008: 0 people2009: 0 people2010: 1 person2011: 0 people2012: 1 person2013: 0 people2014: 1 person2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?
  28. Entering account, shipping and billing details on phones is fiddlyUnreviewed

    3 people since 2010, in 2 different years · none this year

    2008: 0 people2009: 0 people2010: 2 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 1 person2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20082026
    Something wrong here?

This list counts all time; the period switch above only changes the ranking. Each issue is a group of similar complaints raised by at least 3 people in 3 different months and threads. Each line under an issue is Claude Haiku's summary of one of its latest comments, not a quote; follow it to read the comment on Hacker News.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

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