NBA League Pass

Raised as a usability problem by 5 people on Hacker News over 14 years (2011–2024), in 6 threads.

People raised many different problems with NBA League Pass, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 6 complaints

Non-standard navigation leaves user unable to tell what to click or where content is2024-11-08
Cancel button is broken, so user must call a number nobody answers2021-05-02
Unskippable ad breaks during stoppages block fast-forwarding, so ads take more viewing time than the game2018-10-22
Password silently truncated to max length when autofilled, causing confusing login failures2017-03-10
Cancel button buried on site and returned errors, forcing multiple phone calls2012-01-05
Signup asks users to choose between team packages, forcing unnecessary thinking2011-03-22