Products · Pattern or everyday thing
Non-Tesla EV charging
Raised as a usability problem by 12 people on Hacker News over 6 years (2019–2024), in 9 threads.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
Each charging station needs its own app; card payments often failUnreviewed
20192026- Each charging station needs a different app, and card payment often fails2024-04-30
- Must download another app, prepay, find and activate charger, and try several before one works2023-10-20
- Charging apps crash, require personal card details, and many stations don't work2023-02-16
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 12 complaints
- Payment fails repeatedly at non-Tesla chargers, forcing workarounds and interrupted charging2024-09-19
- Each charging station needs a different app, and card payment often fails2024-04-30
- Can't tell if a fast charger is working or free without a phone data plan2024-04-28
- Must use multiple apps to find and pay at different charging networks2024-02-20
- Must download another app, prepay, find and activate charger, and try several before one works2023-10-20
- Half the charging plugs don't work and the rest charge at a fraction of normal speed2023-08-30
- Charging apps crash, require personal card details, and many stations don't work2023-02-16
- Needs multiple apps, chargers' code entry, repeated start-button presses, and fails to start charging2021-01-28
- Non-Tesla chargers give a worse user experience, slower charging and higher prices2021-01-27
- Charging app takes time to set up, then the charger turns out broken or slow2021-01-27
- Non-Tesla chargers make drivers provide a credit card or identify themselves, which is cumbersome2021-01-27
- Charging stations are rare, often broken or unusable, and very slow to charge at2019-01-31