Norton antivirus

Raised as a usability problem by 10 people on Hacker News over 14 years (2010–2023), in 8 threads.

People raised many different problems with Norton antivirus, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 10 complaints

Computer became completely unusable while preinstalled Norton was running2023-07-15
Antivirus consumed 75% of CPU, making work unusable2023-07-15
Preinstalled Norton software makes the computer very slow to use2022-01-04
Users can't find a way to turn it off; FAQ doesn't explain how to disable it2022-01-04
Cancelling a subscription means navigating broken support pages and endless redirects2021-04-01
Uninstaller throws obscure error and fake-uninstalls, malware returns after reboot2020-01-27
Warnings are vague, so users can't learn what was actually detected or why2012-01-25
Opt-out auto-renewal is hard to cancel, requiring a phone call or account creation2011-03-17
Pops up monthly with overhyped messages that interrupt the user's work2011-03-16
Removing it takes hours; uninstaller crashes and removal tool is unusable2010-01-05