Products · Product
OneTrust
Raised as a usability problem by 9 people on Hacker News over 7 years (2020–2026), in 9 threads.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
Reject and accept options unequal, making rejecting harderUnreviewed
20202026- Reject option greyed out or missing while accept is prominent, making refusal hard2024-05-19
- Reject and accept options are not given equal prominence, making rejecting harder2022-10-09
- Reject all is harder to find or click than accept all2022-06-23
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 10 complaints
- Making it cumbersome to object to legitimate interest purposes, a dark pattern2026-01-23
- Reject option greyed out or missing while accept is prominent, making refusal hard2024-05-19
- Reject and accept options are not given equal prominence, making rejecting harder2022-10-09
- Cookie banners are so bad the commenter avoids sites using them2022-06-23
- Reject all is harder to find or click than accept all2022-06-23
- Reject option is de-emphasised and hidden below the fold, while accept is prominent2022-05-07
- Banner tricks users into accepting cookies and takes many steps to reject2021-08-10
- Opting out requires clicking through five separate steps2020-10-17
- Opting out of trackers requires clicking through many separate company options2020-07-07
- Opt-out toggle buried in wall of text and does not respond to taps on mobile2020-07-03