Products · Broad category
Online documentation
Raised as a usability problem by 7 people on Hacker News over 13 years (2014–2026), in 7 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Online documentation, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Pressing Help sends users to a website where they never find answers to their problems2026-05-07
- Help text could not be read alongside the program window it described2023-10-18
- Clicking 'latest' lands on a different version than the one the user needs2021-03-29
- Headings have IDs but no visible links, so people can't easily link to a section2020-12-07
- Web docs are cumbersome to find and force opening a browser2018-10-09
- Docs sites lack a good built-in search, so users must use Google instead2015-07-03
- Search returns the word in hundreds of places, forcing manual page scanning2014-07-02