Products · Pattern or everyday thing
Online login
Raised as a usability problem by 8 people on Hacker News over 12 years (2015–2026), in 8 threads.
People raised many different problems with Online login, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 8 complaints
- Dozens of different authentication schemes create constant friction and administrative burden for users2026-09-19
- Locked out after five wrong passwords with no self-service recovery, only weekday business-hours support2026-03-30
- Accepts plus-addresses at signup but rejects them at login, locking users out2024-10-15
- Forms reject valid email addresses with uncommon top-level domains, forcing workarounds2022-04-20
- Same-looking password fails because Unicode characters are not normalized2020-11-07
- Can't change the contact email on some business accounts, so orders go to an old address2020-10-14
- Must click a randomly rearranged on-screen keypad to enter a numeric PIN2019-09-06
- Password rules are hard to meet and registration forms are unpredictable2015-01-18