Products · Pattern or everyday thing
Online ordering
Raised as a usability problem by 4 people on Hacker News over 10 years (2015–2024), in 4 threads.
People raised many different problems with Online ordering, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Strict exact-match name requirement with no hint, causing an order to fail over a middle initial2024-01-08
- Verification calls missed, hard to reach them, stuck on hold, unclear order status2023-09-08
- Must create an account for every service, even just to order takeout, and juggle many passwords2020-09-22
- Ordering through app interfaces is clunky and time consuming compared with simply saying what you want2015-02-23