Oracle Cloud

Raised as a usability problem by 34 people on Hacker News over 9 years (2018–2026), in 29 threads.

People raised many different problems with Oracle Cloud, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 38 complaints

Poorly designed console, and instances terminated without clear reason why2026-08-05
Signing up for the other account type forces contacting support or sales2026-08-05
Hard to provision free resources; misconfigured instance couldn't be fixed, took days to reclaim2026-08-05
Signing up, adding cards, and email links repeatedly fail to work2026-07-14
Can't add a payment method or get free trial options to work, with no explanation2026-07-14
Commenter finds the cloud console's UI and UX worse than even AWS's2026-03-31
Registration process is so cumbersome the commenter gave up2025-12-31
Commenter couldn't figure out how to operate the Oracle Cloud interface despite deep technical experience2025-11-16
Couldn't change billing on account; support calls and chats failed to fix it2025-11-05
Couldn't create a free ARM instance; always out of capacity and region couldn't be changed2025-04-01
Must check many boxes one by one to allow traffic on ports2025-02-02
Networking requires too many jumps and firewall layers to enable services2025-02-01
Can't register an account because a third-party check refuses them2024-10-06
Signup repeatedly shows an error, and support gives no way to resolve it2023-10-03
Free-tier VM deleted without warning, and no option to upgrade the account2023-09-08
Cloud console interface is generally bad and hard to navigate2023-07-05
Couldn't figure out how to attach a credit card without contacting support2023-05-13
Management interface is needlessly complicated and worse than AWS2023-02-06
Account half-deleted, error screens on several panels, still billed after deleting resources2023-01-25
Interface is horrendous and hard to work with2022-10-23
Forced into paid shapes despite free tier; couldn't stop charges after deleting resources2022-10-14
Impossible to find information about why the account was suspended2022-08-02
Cloud admin interface is complicated, slow, frustrating, and full of invented acronyms2022-06-03
Interface is miserable and confusing at every step for users2022-04-30
Entire management interface is hugely complex, with parts hidden unnecessarily2022-04-14
Cloud console is extremely slow and terrible to work with daily2022-01-25
Confusing use of 'Free tier' and 'Always Free' terms makes it unclear what costs money2021-12-11
IPv6 is not enabled by default and must be configured in multiple places2021-12-10
Hard to figure out where to configure things or which services to use2021-12-10
Hidden default storage charges accrue on free tier unless user finds a slider setting2021-12-10
Oracle Cloud dashboard is confusing to navigate2021-12-10
Forced to pick a shape, unclear it was not free, leading to unexpected charges2021-12-10
Account sign-up took three weeks and forced a free trial for a regular account2021-11-24
Admin console is confusing; takes an afternoon to set up instances and images2021-03-16
Couldn't figure out how Oracle Cloud login or support works2020-04-29
Commenter finds the cloud console's interface horrible and unsettling to look at2020-04-28
Product is inconsistent and confusing to use2019-02-02
Confusing inconsistent nav menus; users can't tell what to click, and get logged out when switching2018-04-15