Products · Product
Organic Maps
Raised as a usability problem by 34 people on Hacker News over 5 years (2022–2026), in 17 threads.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
Search fails to find exact addresses, forcing a switch to Google MapsUnreviewed
20222026- Search keeps failing to find places, forcing a switch back to Google Maps2026-07-05
- Street names only appear after lots of zooming and panning to find2025-09-03
- Search fails to find places, even exact addresses, forcing a switch to Google Maps2025-05-12
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 37 complaints
- Slow and hard to use compared to Google and Apple maps2026-09-02
- Public transport route feature is hard to use2026-07-07
- The interface has a steep learning curve for new users2026-07-06
- Cannot click a bakery on the map to open its page2026-07-06
- Search keeps failing to find places, forcing a switch back to Google Maps2026-07-05
- Bike trail colors and parallel routes are confusing, not clearly highlighting real bike trails2026-07-05
- Street names only appear after lots of zooming and panning to find2025-09-03
- Navigation marker jerks between GPS updates and lags behind, making turns easy to miss2025-07-03
- App becomes unusably slow after switching away, forcing frequent restarts2025-06-11
- Search result ordering is often poor, making places hard to find2025-05-12
- App is slow to respond when used2025-05-12
- Offline map data can't easily be shared between apps or devices, not obvious how2025-05-12
- Search is so poor the user still has to use Google Maps2025-05-12
- A single mistyped letter in a search returns no results2025-05-12
- Search fails to find places, even exact addresses, forcing a switch to Google Maps2025-05-12
- Its UX is noticeably worse than Google Maps and less pleasant to use2025-05-12
- Sometimes struggles to find the destination a user wants2025-03-30
- Address search returns identical street-name results with no house numbers to tell them apart2024-05-31
- Bottom bar buttons for depart from, depart to are unintuitive at first2024-03-05
- Downloads fail repeatedly and failed sub-regions must be retried one by one2024-03-04
- Web app is so bare it is effectively unusable2023-12-28
- Unfamiliar users can't tell what mode they're in or how to exit it2023-12-23
- Announces exits too late, sometimes when already beside the exit2023-12-23
- Point of interest search is clunky, and spoken navigation is pretty bad2023-11-24
- Station search fails and transit route details are hard to find or missing2023-09-21
- Map scrolling lacks acceleration, so basic interactions feel wrong2023-09-21
- Search history mixes in searches, making it hard to find the destination routed to2023-09-21
- Can't make the trail UI work, can't find a way to save custom routes, clumsy KML/GPX import2023-09-02
- Public transport routing in new cities is not helpful, so the user falls back to Google Maps2023-09-02
- Must download all maps again even when they already exist for another app2023-09-02
- Can't figure out how to route to a specific address, only to street level2023-09-01
- Downloading a new map area takes two or three taps instead of one2023-09-01
- Search returns results worldwide without prioritizing nearby places, making non-address searches harder2023-09-01
- Favorites and pinned routes don't persist; pinned journeys vanish after rotating or switching apps2023-09-01
- Can only pick a rectangle matching screen proportions, too small for trips2023-09-01
- Search fails to find a correctly typed street address in the target city2023-09-01
- Starred places become tiny red circles hard to see when zoomed out2022-09-17