Products · Product
OVH
Raised as a usability problem by 49 people on Hacker News over 17 years (2010–2026), in 41 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
- 1
Every issue, all time, most people first
Interface unexpectedly switches to FrenchUnreviewed
20102026- Interface randomly switches to French unexpectedly2018-03-31
- Horrible loading times and sometimes randomly switches language to French2018-01-23
- Interface is a mess, switching between French, German and English, and redesigned every few months2016-02-04
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Buggy control panel prevents deleting account even after contacting support2026-04-17
- Closing account requires manually disabling auto-signed services, and gets stuck in broken UI2026-01-31
- User gives up on the site and must open a support ticket to pay2025-05-19
- Resources fail to show up, pages go white, and requests often fail2025-03-14
- Cloud instance setup is confusing and hard to explain, and instances fail to boot after long delays2025-03-08
- Finds the OVH console UI terrible and bad to use2025-01-18
- Gets lost in a maze of help pages when setting up DNS2025-01-11
- Provided an account the user cannot log into or reset the password for2025-01-05
- Checkout has broken translations and placeholders, and the control panel is confusing2024-12-02
- Domains held hostage for almost a year; support is slow and incompetent2024-11-29
- Exchange account list keeps loading endlessly and never shows accounts2023-03-15
- Broken UI and terms of service with random artifacts make buying confusing2023-02-17
- Cannot add an SSH key when launching a new VPS, forcing workarounds like reinstalling or scripting password login2023-02-15
- Web UI loads very slowly and recurring payments can't be cancelled online, only by phone2022-09-24
- Service is too buggy to use properly2022-05-28
- Interface was so confusing the commenter gave up before considering it2022-05-25
- Users cannot restart the control plane themselves and phone support takes over an hour2022-03-22
- Displayed $1/month upgrade price but charged $5 due to hidden license fee2021-11-06
- UI is too slow for fast work and shows notifications already cleared2020-11-02
- Web interface is very complex and unintuitive to navigate2019-03-13
- Web app broke during cancel, forcing the user to use an API call2018-12-12
- Error messages, recovery prompts and status notices are in French, which the user can't read2018-09-17
- Must manually remember to pay each VM every month, no recurring billing2018-09-16
- Closing the account requires emailing a passport scan and hoops, still unsuccessful2018-08-24
- Tasks fail in the web UI, and the API fails in some regions, forcing guesswork2018-04-01
- Interface randomly switches to French unexpectedly2018-03-31
- Separate business lines have inconsistent logins and interfaces, a messy experience2018-03-31
- Account deletion required sending a letter to their lawyers2018-03-31
- Renewing subscription impossible because the site threw a JavaScript error2018-03-31
- Management interface is terrible and needs overhauling2018-03-31
- The OVH UI is slow and bulky to use2018-03-31
- Can't find any link to donate despite browsing the whole site2018-03-31
- VRack option appears in UI but does nothing, unclear how to enable it2018-03-31
- Cannot cancel servers through the control panel, had to use API2018-03-31
- Switching a server to monthly billing requires going into the web UI2018-03-31
- Everything about the service is super confusing, with nonstandard names for network terms2018-03-31
- Confusing interface, separate country sites and logins, making it hard to log on2018-03-31
- Horrible loading times and sometimes randomly switches language to French2018-01-23
- Interface is confusing to return to after a week or two away2018-01-23
- Admin interface is slow, unintuitive, and some functions don't work2018-01-16
- Website looks different per country, so products and layout are confusing to find2017-03-05
- Waited a long time for the server to be provisioned after signup paperwork2017-02-19
- Took a while to realize the notice did not apply to their server2016-12-17
- Interface is a mess, switching between French, German and English, and redesigned every few months2016-02-04
- Users must open support tickets to do basic things like enabling auto-renewal2015-12-29
- Old admin UI had obscure icons and JavaScript-activated hyperlinks that were hard to use2015-09-26
- Too many confusing categories make it hard to figure out what to buy2015-09-22
- Account deletion required back-and-forth support and a mailed signed letter2014-03-23
- Support said the only way to upgrade is to cancel the old server and order a new one2014-03-11
- Login loop rejects new credentials; checkout login sends user back to homepage2014-03-11