Products · Broad category
Payment processing
Raised as a usability problem by 4 people on Hacker News over 13 years (2009–2021), in 4 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Payment processing, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Poor documentation for some processors forces many emails and calls to clarify2021-03-10
- Processor pricing is confusing and easy to get wrong, costing more2012-08-16
- Application requires many hoops and weeks of faxing before rates are known2010-06-14
- Skipping the confirmation screen hurts customer experience, and hosted payment redirects lack a good user experience2009-09-17