Products · Pattern or everyday thing
Payment terminals
Raised as a usability problem by 4 people on Hacker News over 6 years (2014–2019), in 4 threads.
People raised many different problems with Payment terminals, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Terminal design makes it hard to complete payment with a phone, forcing fallback to card2019-08-30
- Tipping nothing requires opening custom amount and typing 02018-12-12
- On-screen yes/no prompts don't match the physical buttons, and every terminal differs2018-11-30
- Terminal prompts clerk to swipe again after first swipe, so they think it failed2014-05-30