Perplexity

Raised as a usability problem by 17 people on Hacker News over 4 years (2023–2026), in 14 threads.

People raised many different problems with Perplexity, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 17 complaints

Webpage is really slow on Safari after a couple of exchanges2026-09-03
Submit button often doesn't trigger the Computer research feature2026-09-02
Pages freeze and stop responding until the tab is closed and reopened2026-03-12
Exports silently omit the beginning of long sessions and UI blocks select-all copy2026-02-27
Cannot sign in with password plus 2FA or passkey; forced to use email magic link2025-08-13
Was unusably slow to respond when first tried2025-08-12
Late-loading sign-in pop-up blocks typing in the query box2025-07-28
Page switches and UI changes during AI actions are disorienting, hard to follow2025-07-11
Page scrolling is hijacked, making the site's scrolling behave unexpectedly2025-07-09
Scroll hijacking makes the browser feel sluggish and unresponsive2025-07-09
Refining searches is terse and it forgets context after replies2025-04-18
Bio info gets injected into unrelated queries and omitted when the user wants it2025-03-21
Working with files leads to repeated loops of nonsensical output2024-08-19
LLM search responses are hard to verify on mobile, making the experience poor2024-04-26
Landing page looks like another chatbot, so the commenter left without understanding it2023-12-20
Text completion mode is unintuitive, even for experienced developers, who need to structure queries as completions2023-12-20
AI search answers take too long, so the user ends up clicking links anyway2023-06-16