Products · Broad category
Pharmacy systems
Raised as a usability problem by 6 people on Hacker News over 12 years (2014–2025), in 7 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Pharmacy systems, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Texts say prescription is ready when it isn't, and no way to cancel finished prescriptions2025-08-28
- Hard to open the package, and the pill type varies unpredictably2024-12-12
- Automated phone system can't understand requests and won't transfer to a human2024-05-28
- Staff must memorize long obscure key sequences to do unusual tasks2024-02-02
- Chatbot couldn't handle an uncommon issue; user restarted sessions and gave up2023-04-22
- Staff must memorize cryptic key sequences like ctrl-F12 and tab counts to do tasks2021-02-19
- Misspelled name blocks filling prescriptions and is hard to correct2014-07-03