Products · Pattern or everyday thing
Phone voice assistants
Raised as a usability problem by 4 people on Hacker News over 7 years (2018–2024), in 4 threads.
People raised many different problems with Phone voice assistants, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Voice recognition menus make it very hard to reach a human agent2024-06-30
- Automated phone filters make it hard to reach a human for action2022-12-05
- Assistant can't answer whether a coffee shop is open, forcing manual lookup2019-10-25
- Must memorize exact phrases to get anything beyond basic features to work2018-10-25